COVID Shipping Update
We ship WORLDWIDE. But the current epidemic has delayed our shipping times. We sincerely apologize in advance for any delay in your shipment. The shipping time for US orders is 3-5 business days. As for outside of the US, longer shipping times are expected. For any questions and concerns, please keep reading for more information on how to get in touch.
You may return an item 14 days after your package has been delivered. You can email us at firstname.lastname@example.org or message us directly on Instagram @valencijewelry, to contact us for your return. Please have your name and order number ready, to make it easier to issue a return for your order. You may not return any damaged items, if you send back a damaged item, you will not be refunded. Your refund will go back to the original payment used at checkout. If you have any other questions regarding your return, feel free to contact us at anytime.